Privacy Policy
AI Web Designers is committed to protecting your privacy and handling your information transparently. This policy explains how we collect, use, and protect your personal data.
Effective date: January 2025
Data Controller: AI Web Designers, 12 Whiteladies Road, Bristol BS8 1PD
Contact: hello@aiwebdesigners.co.uk
Personal information we collect
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We call this automatically-collected information "Device Information."
We collect Device Information using:
- Cookies – Data files placed on your device, often including an anonymous unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org
- Log Files – Track actions on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels – Electronic files to monitor site usage and interaction.
- Google Analytics – Collect traffic-related information and interaction behaviour to help us improve our services.
Information you provide to us
When you contact us through our website, request a quote, or engage our services, we collect:
- Your name
- Email address
- Phone number
- Business name and website
- Project requirements and messages you send us
How we use your personal information
We use the collected information to:
- Respond to your enquiries and provide quotes
- Deliver the services you have requested
- Communicate with you about your project
- Send invoices and process payments
- Provide ongoing support and maintenance services
- Improve and optimise our website experience
- Send you information about our services, where you have opted in to receive this
Legal basis for processing
We process your personal data on the following legal bases:
- Contract – To perform our contractual obligations to you
- Legitimate interests – To operate and improve our business
- Consent – Where you have given explicit consent for marketing communications
- Legal obligation – To comply with legal requirements
Sharing your personal information
We share your Personal Information with trusted third-party service providers to help us operate effectively:
- Google Analytics – to understand how visitors use our website
- Payment processors (Stripe, PayPal) – to process payments securely
- Email service providers – to send project communications
- Hosting providers – to deliver our website and client services
We do not sell your personal information to third parties. We may also share your information to comply with applicable laws, respond to legal requests, or protect our rights.
Your rights under GDPR
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent at any time
To exercise any of these rights, please contact us at hello@aiwebdesigners.co.uk. We will respond to your request within 30 days.
Data retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project files and communications are typically retained for 7 years for legal and accounting purposes. You may request deletion of your data at any time by contacting us.
Data security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure hosting, encrypted communications, and restricted access to personal data.
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any websites you visit.
Children
Our website and services are not intended for individuals under the age of 18.
Changes to this policy
We may update this Privacy Policy periodically to reflect changes to our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised effective date.
Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us:
AI Web Designers
12 Whiteladies Road
Bristol BS8 1PD
hello@aiwebdesigners.co.uk
0117 332 6021
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
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